Information Technology Services

Arcom is now offering IT services to its growing list of capabilities.  These services include:

 

  •  Technology reviews
  •  Benchmarking
  •  Upgrades
  •  Migrations
  •  Managed services
  •  Support services
  •  Procurement
  •  Cloud set-up & hosting
  •  Custom projects

 

Arcom's personnel are trained and certified in the latest software, server, desktop, and application technologies and can assist your company in making the technology work for you.

We reference the Open System Interconnection framework (OSI) as a foundation for our service offerings.  This framework helps to identify and isolate the layer(s) of the technology stack as the focus of attention.  A description of the layers are as follows:

 

Physical (Layer 1)

This layer conveys the bit stream - electrical impulse, light or radio signal -- through the network at the electrical and mechanical level. It provides the hardware means of sending and receiving data on a carrier, including defining cables, cards and physical aspects.

 

Data Link (Layer 2)

At this layer, data packets are encoded and decoded into bits. It furnishes transmission protocol knowledge and management and handles errors in the physical layer, flow control and frame synchronization. The data link layer is divided into two sub layers: The Media Access Control (MAC) layer and the Logical Link Control (LLC) layer. The MAC sub layer controls how a computer on the network gains access to the data and permission to transmit it. The LLC layer controls frame synchronization, flow control and error checking.

Network (Layer 3)

This layer provides  switching and routing technologies, creating logical paths, known as virtual circuits, for transmitting data from node to node. Routing and forwarding are functions of this layer, as well as addressing, internetworking, error handling,  congestion control and packet sequencing.

 

Transport (Layer 4)

This layer provides transparent transfer of data between end systems, or hosts, and is responsible for end-to-end error recovery and flow control. It ensures complete data transfer.

 

Session (Layer 5)

This layer establishes, manages and terminates connections between applications. The session layer sets up, coordinates, and terminates conversations, exchanges, and dialogues between the applications at each end. It deals with session and connection coordination.

Presentation (Layer 6)

This layer provides independence from differences in data representation (e.g. encryption) by translating from application to network format, and vice versa. The presentation layer works to transform data into the form that the application layer can accept. This layer formats and encrypts data to be sent across a network, providing freedom from compatibility problems. It is sometimes called the syntax layer.

 

Application (Layer 7)

This layer supports application and end-user processes. Communication partners are identified, quality of service is identified, user authentication and privacy are considered, and any constraints on data syntax are identified. Everything at this layer is application-specific. This layer provides application services for file transfers, e-mail, and other network software services. Telnet and FTP are applications that exist entirely in the application level. Tiered application architectures are part of this layer.

 

Arcom will be pleased to offer a consultation and assessment, contact us today.