VisitorLink Overview

VisitorLink is the touch-screen, self-serve virtual receptionist solution that is fully configurable to your business needs.

 

Deliver a personal, welcoming experience to visitors by connecting them to the right people and resources in your company.

 

Never worry about an unattended desk again.  With VisitorLink, each of your guests receives a personal touch.

 

Welcome

Coverage All the Time

Customize how VisitorLink handles calls based on your staff’s current availability. When one employee is at lunch, re-route their notifications to another team member.

 

Identify

Security Minded

Tailor VisitorLink to your organization’s security needs, requiring visitors to swipe an ID card or scan a business card, or print a security badge.

 

Connect

Choose Who Visitors Connect With

VisitorLink gives you the choice: allow visitors to browse and connect directly to any or select team members, or route them to a receptionist, who can connect visitors with both on-site and remote employees.

 

Link Employees Wherever They Are

With VisitorLink, guests can connect with employees whether they’re in or out of the office. Receptionists can answer calls from the mail room or their home office. Team members can connect with guests from conference rooms and remote offices. This connectivity is simple, because it’s built on the industry-standard Unified Communication Solution, Microsoft Lync.

 

Simple to Install & Maintain

VisitorLink includes both the hardware and software you need, and it’s easy to maintain. As an add-on to Microsoft Lync or Office 365, VisitorLink extends the value of solutions you may already have installed. If your office isn’t yet using Microsoft Lync or Office 365, contact us for a free assessment.

The visitor is greeted with a screen customized for your business...and selects the option that meets their needs.

The visitor then enters their name using the on-screen keyboard.

The visitor then takes their own picture to fully identify themself.

A bi-directional audio & video call is established between your guest and the appropriate personnel based on the purpose of their visit.

Detailed logs are kept so you can see who visited, when, who they contacted, and the purpose of their visit.

Check out our Quarry Park profile page to see how VisitorLink is working for Alberta Health Services.

For more information on how VisitorLink can work for your business, contact us today!